Privacy Policy for Aria Voice AI:

Privacy Policy

Effective Date: February 27, 2026

1. Introduction Aria Voice AI ("Aria," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By using Aria Voice AI, you agree to the terms outlined in this policy.

2. Information We Collect

a. Information You Provide

• Name, email address, phone number, and business details when registering or contacting us

• Payment information when subscribing to a paid plan

• Listing information and property details you provide to configure your AI agent

• Any communications you send to our support team

b. Information Collected Automatically

• Usage data, including pages visited, features used, and time spent on the platform

• Device information, including browser type, operating system, and IP address

• Cookies and tracking technologies to improve your experience

c. Call Data

• Calls handled by Aria may be recorded and transcribed for quality assurance, training, and service improvement purposes

• Caller information, including phone numbers and conversation content, may be collected and stored

3. How We Use Your Information We use the information we collect to:

• Provide, operate, and improve our services

• Set up and personalize your AI voice agent

• Process payments and manage your subscription

• Send service updates, alerts, and appointment confirmations

• Respond to inquiries and provide customer support

• Comply with legal obligations

• Analyze usage to improve platform performance

4. How We Share Your Information We do not sell your personal information. We may share your information with:

• Service Providers — trusted third-party vendors who assist in operating our platform, such as payment processors, cloud hosting providers, and analytics services

• Your Clients — appointment confirmations and relevant information may be shared with buyers or prospects as part of the service

• Legal Authorities — when required by law, court order, or to protect the rights and safety of our users

• Business Transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

5. Call Recording & Consent Aria Voice AI may record calls for quality assurance and service improvement. You are solely responsible for ensuring that all parties on recorded calls are properly notified and have provided consent in accordance with applicable federal, state, or local laws, including wiretapping and call recording regulations.

6. Data Retention We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us. We will respond to all deletion requests within 30 days.

7. Data Security We take the security of your data seriously. We implement industry-standard security measures including encryption, secure servers, and access controls to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies & Tracking We use cookies and similar tracking technologies to enhance your experience on our website. You may adjust your browser settings to refuse cookies, though some features of our platform may not function properly as a result.

9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy Aria Voice AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it promptly.

11. Your Rights Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your personal information

• Opt out of marketing communications

• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at the information below.

12. Marketing Communications We may send you promotional emails or updates about our services. You may opt out at any time by clicking the unsubscribe link in any email or by contacting us directly. Please note that even after opting out of marketing emails, you may still receive service-related communications.

13. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through the platform. Your continued use of Aria Voice AI after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Aria Voice AI 📧 [email protected] 🌐 www.ariavoiceai.com